Terms of Service

Agreement

These terms apply to your use of Get Every Invoice Paid (the “service”). By creating an account you agree to them on behalf of the business you represent. If you don’t agree, please don’t use the service.

What the service does

Get Every Invoice Paid monitors invoices you connect or import, sends reminder emails to your customers on the schedule and with the wording you configure, tracks responses, and stops reminders when a payment is detected.

Get Every Invoice Paid is not a collection agency. We don’t buy debt, we don’t contact your customers on our own behalf, and we don’t provide legal advice or legal services. We can’t promise that any customer will pay.

Your responsibilities

You are the sender of every reminder. You are responsible for:

• The accuracy of the invoices and contact details you provide.
• The content of your reminders and making sure they are lawful where you and your customers are located.
• Having a genuine business relationship with each recipient and a lawful basis to contact them.
• Honoring opt-out requests. Every reminder includes an opt-out link, and we suppress addresses that opt out.
• Keeping your login credentials secure and the activity of everyone on your team.

Acceptable use

You agree not to use the service to:

• Send threatening, harassing, deceptive or misleading messages, or threaten legal action you don’t intend to take.
• Contact people who don’t owe you money or send messages unrelated to genuine invoices.
• Send spam, or attempt to bypass sending limits, suppression lists or security controls.
• Break the law or infringe anyone’s rights.

We may pause sending or suspend an account that puts recipients, deliverability or the service at risk.

Subscriptions, trials and billing

Plans are billed monthly or yearly in advance through Stripe. Prices and invoice limits are shown on our pricing page. We charge a subscription — never a percentage of what you collect, and no setup fee.

New subscriptions include a 14-day free trial. A card is required at checkout, and you won't be charged until the trial ends. Cancel before the trial ends and you won’t be charged.

You can change plans at any time from Billing; Stripe prorates the change. If you go over your plan’s invoice limit, we warn you and hold new invoices until you upgrade or the next billing period starts — we never upgrade you automatically.

Cancellation

You can cancel anytime from the billing portal. Your subscription stays active until the end of the period you’ve paid for, and then automation stops. You can export your data before or after cancelling, and delete your organization from Settings.

Your data

You own your data. We use it only to provide the service, as described in our Privacy Policy. You can disconnect integrations and export your data at any time.

Availability and changes

We work hard to keep the service reliable, but it is provided “as is” and we can’t promise it will be uninterrupted or error-free. Integrations depend on third-party services that can change. We may improve or change features; if a change materially reduces what you pay for, we’ll tell you in advance.

Limitation of liability

To the extent the law allows, we aren’t liable for indirect or consequential losses, or for amounts your customers fail to pay. Our total liability for any claim is limited to the fees you paid us in the twelve months before the claim.

Contact

Questions about these terms? Email support@geteveryinvoicepaid.com.